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The Enterprise Identity Management (EIM) project was closed on November 1, 2023.

See the EIM landing page for project accomplishments, reasons for the closure and future plans for EIM at UC San Diego. Visit the Identity Management website for more information or contact identitymanagement@ucsd.edu.

About Enterprise Identity Management (EIM)

The EIM project was created to transform the management of student, faculty and staff access to university systems and resources through centrally-located and managed digital records created for each individual at the university.

Management of all student, employee and sponsored guest accounts would be improved, from more timely creation of accounts and access to university systems and services to the latest cloud-based technologies that will bolster security around an individual's digital identity and access.

EIM's systems:

Improve the student and employee experience by implementing policies, processes and technologies that simplify account creation and management of systems access
Increase efficiency and flexibility of operations by improving our ability to respond quickly to changing needs and technologies
Reduce university risk through improvements to information security and management of identity operations/infrastructure.

EIM will lay the groundwork to help the university grow and change individual digital identity and system access management for years to come. Following are the principles and people who guided the project and contributed to the success of EIM.

Guiding Principles

Guiding principles are implementation ideals that move us closer to achieving our vision. We look to employ these principles in every decision, process and task as a means of attaining operational excellence for identity management.

Act in the interest of UC San Diego as a whole to improve and simplify the experience of interacting with UC San Diego's digital services.
Keeping an open mind, be willing to make big changes that will lead to a streamlined process for members of our community regardless of their role.
Develop and design sustainable identity management practices that follow industry best practices.
All process and design decisions must strive to:
- Make joining the university community easy, consistent and persistent
- Empower multi-institutional research and collaboration
- Offer native support for people with multiple relationships to UC San Diego
- Make the individual the focus of identity management
- Simplify the experience of access to university resources for users while increasing overall security of information
Work with campus leaders to enact change and support and advance the process of identity management.

Project Sponsor

Vince Kellen

Chief Information Officer

Project Change Coalition

The EIM Change Coalition is made up of campus stakeholders who will listen to, represent and help prepare those in their areas for upcoming changes due to EIM.

Coalition Member	Position
Ed Abeyta	Associate Dean, Extension Education & Community Outreach
Alfredo Barcenas	Director, Student Governments, Auxiliaries & Service
Joel Bingham	Director, Advancement Data & Business Systems
Jennifer Bourque	Director, Postdoctoral Scholar Affairs, Graduate Education/Postdoc
Ross Dammann	Assistant Vice Chancellor, Contract & Grant Administration
Brian DeMeulle	Executive Director Enterprise Architecture & Infrastructure, Information Technology Services
Melody Erickson	Business Systems Analyst, Information Technology Services/Housing Dining Hospitality
Ian Galton	Professor, Electrical & Computer Engineering
Alex Garcia	HR/AP Generalist, Academic Affairs
Monica Hansen	Manager, Access, Medical Center/Health Information Services
Rachel Hassett	Director of Enterprise Computing, Chief Technology Officer, Jacobs School of Engineering
Lori Hullings	Executive Director, Academic Senate
Sam Kim	System Integration Engineer, Medical Center/Health Information Services
Gabriel Lopez	Director, Academic Policy & Family Programs, VC Academic Affairs
Brian Lorentz	Human Resources
Cindy Lyons	University Registrar
Tim Marconi	Manager, Library Information Technology Operations
Carlos Martinez	Information Technology Support Manager, Division of Social Sciences Computing Facility
Dean Olsen	Director, Computing and Technology Services, Rady School of Management
Evans Owalla	University Audit
Pegah Parsi	Privacy Officer
Monique Pascucci	Interim Director, Program Organizational Change Management, Human Resources Data, Systems & Processes
Brett Pollak	Director, Workplace Technology Services, Information Technology Services
Jude Poole	Director, Computer Services, Division of Biological Science, Academic Affairs
Fred Poulsen	Manager, Operations, Medical Center/Health Information Services
Veronika Robles Fishstein	Scripps Information Technology User Support Supervisor, Scripps Institution of Oceanography
Tamara Lynn Schaps	Assistant Dean, Graduate Strategic Initiatives
Vanessa Torices	HR Generalist, Academic Affairs, Jacobs School of Engineering
John Torello	Chief Technical Officer, Health Information Services
Stacy Travis	Associate Director, Residential Services & Housing
Pearl Trinidad	Executive Director, Human Resources
Kevin Waldrop	Assistant Director, Center for Operational Excellence, Academic Affairs
Jonathan Whitman	Senior Director, Student Information Services, Information Technology Services
Anitra Willis	Director, Student Affairs Technology Services, Enrollment Management
Kenneth Wottge	Information Security Officer, Medical Center/Health Information Services

Subject Matter Experts (SMEs)

Critical to the success of EIM, Subject Matter Experts (SMEs) bring knowledge from across UC San Diegoto the project to ensure EIM meets the business needs of the university now and in the future.

SMEs contribute to the EIM project by detailing foundational process/business practices, illuminating how things happen now to help in the design of the future state of those practices.

As the project progresses and is informed by this process work, SMEs will be called upon to inform design, conduct testing and help with process and system training.

Project Team

The Enterprise Identity Management (EIM) project team delivers efficient, transparent, enterprise-wide identity management systems in support of the campus community at large.

The core project team ensures a successful project launch and continuous support.

Meet the EIM team.

Project Scope

EIM establishes the critical systems and processes that underlie all future identity management enhancements and services. The following are delivered with the completed project:

Standardized and automated account creation and provisioning for students and employees
Unified central identity history for individuals
Ensure identity records are maintained and as accurate as possible