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Project History

Work has been ongoing for the Student Information System (SIS) project since 2018. Below are some key past project milestones.

Procurement

The procurement process for the SIS project is ongoing. Below are key milestones in the procurement process.

Request for Proposal and Conference Room Pilots

A Request for Proposal (RFP) was issued in Spring 2020, inviting vendors to bid to provide UC San Diego with their SIS solution. It contained questions designed to capture what we need to know to assess the capability of their software, contract terms and conditions, around 200 detailed questions, and Conference Room Pilot (CRP) scripts with detailed business scenarios.

Understanding and insight from business process landscape and mapping sessions were used to create these materials. For the SIS and other ESR projects, the ability of each vendor to execute crucial processes and meet the needs of our students is critical, as is total cost.

Vendors sent us their RFP responses, which were scored by the SIS project and procurement teams. Next were the virtual CRP sessions, held November 2020 through January 2021, when finalists spent two weeks each showing exactly how their software would meet our needs. Subject Matter Experts (SMEs) from across the university participated and scored with the project team and technical experts on how well the software handled our real-life scenarios.

Request for Proposal Closed without Award

After a rigorous and inclusive one-year process of proposal, review, consideration, and discussion, the Request for Proposal (RFP) for a new SIS was closed without award.

RFP for Vendor Partner Released

On October 18, 2021, a new RFP was released, seeking a vendor to partner with UC San Diego to create an SIS able to meet the needs of the university, both now and well into the future. 

Responses to the RFP from interested vendors are due by November 19, 2021. After the responses have been received, project governance and the project core team will review and score the responses with the goal of closing the RFP process early in the New Year of 2022.

Understanding Our Business Processes

Project team members and SMEs have done a considerable amount of work in understanding and documenting what we do and why we do it. They worked together to understand our business process landscape, analyze and map processes, and envision an ideal state where system limitations to not dictate process.

Business Process Landscape

Our process inventory is an effort to clearly document the business processes that keep our university running and the business process landscape captures and categorizes all of our process areas and documents them in generic terms that are easy to understand.

Business Process Analysis

Process mapping is a collaborative activity during which SMEs share steps involved in a process, why they’re important, who's involved, and what the effects are. Process mapping not only helps us understand what we do currently and why we do it, but where we can improve in the future.

Process Analysis by the Numbers

  • 117 processes identified
  • 67 processes selected for deep dive
  • 200+ Current State discovery sessions
  • 170+ process maps created in Promapp
  • 233 SMEs participated

Ideal State Development

During ideal state development sessions, SMEs from across the University gathered to define system agnostic ideal state processes. Creating an ideal state moves the project one step closer to collectively defining detailed requirements for a future student information system.

Understanding the User Experience

The SIS project is the most comprehensive so far in its pre-implementation discovery work. The more work we do upfront, the easier it will be to implement a new SIS.

The Fall 2019 Experience Analysis and Design project combined qualitative and quantitative research in order to holistically understand a student, staff or faculty university experience. The learning from this project has informed, and will continue to inform, the choices made for the SIS project.