New TritonPay

The New TritonPay Project will replace current IT Services home-grown web applications used to display billing and collect payment (TritonPay) with a third-party vended solution called Transact Payments.

The New TritonPay will provide students and parents with an improved experience for viewing and paying bills with multiple electronic payment options such as recurring autopay, electronic 529 Plan and international bank transfers.

THIS IS ARCHIVED CONTENT

The New TritonPay launched in August 2023 and primary project hypercare ended as of December 2023. Additional phases of system enhancements are underway. Communications about these enhancements will be managed by the respective business team.

READ ABOUT THE SYSTEM LAUNCH HERE

Project Details

To view more information about the project, please expand the sections below and read to your heart's content.

Project Vision, Guiding Principles and Shared Expectations

Vision

The New TritonPay strategic vision mirrors that of the overall SIS Project portfolio. View the SIS Project Vision.

Guiding Principles

The New TritonPay guiding principles mirror those of the overall SIS Project portfolio. View the SIS Project Guiding Principles.

Shared Expectations

The New TritonPay shared expectations mirror those of the overall SIS Project portfolio. View the SIS Project Shared Expectations.

Timeline & Milestones

**Need to Zoom in? Need additional viewing support? Please access these slides via the following link: New TritonPay: Timeline. Descriptive and explanatory text has been added in the speaker notes of each slide.**

Plan: Prepare (2022-2023)
- Project Kickoff (January 2023)

Execute: Design, Build, Test & Train (2023)
- System Design & Build (Janary 2023-June 2023)
- Phase 1 Go-Live: 06/15/2023
- Phase 2 Go-Live: 07/05/2023
- Phase 3 Go-Live: 08/02/2023

Hypercare (2023)
- End Hypercare: 12/21/2023

Additional Phases (2024-TBD)
- Multiple phases occurring for various enhancements, each with separate go-live dates

News & Articles

Articles shared below are listed from newest (top) to oldest (bottom). Please note that some content of older articles may be slightly out of date. To ensure you review the most accurate content, we recommend to review the most recent (newest) project information or articles.

UC San Diego Honored with New Client of Distinction Award (March 2024)
Release of the New TritonPay (August 2023)
Backfill: Prioritizing Staff Expertise for the SIS Project (August 2023)
Preparing for Change Freezes (May 2023)
TritonPay 2.0: Revolutionizing the Student Payment Experience (May 2023)

Implementation Team

The list below includes the members of the New TritonPay Project implementation team. Members are listed in alphabetical order by first/preferred name.

Anthony Drake
Channing Serio
Cindy Lyons
Gayle Ta
Henry Vanderweit
James Her
Jared Church
Jeendru Reddy
John Olson Jr.
Jonathan Whitman
Larry Angel
Mark Adams
Melanie Drury
Pa Chia Vue
Rey Cruz
Sara Danford
Scott Steckbauer
Shannon Crawford
Trent Tomoyasu
Vidal Espina
Viet Truong

For more information about the team members, please view the New TritonPay Project Overview Presentation. Learn more about the roles of this team in the SIS Project Teams article.

Advisory Committee

The list below includes the members of the New TritonPay Project steering committee. Members are listed in alphabetical order by first/preferred name.

Deanna Perez
Flo Guthrie
Jason Jennings
Jenna Bastear
John Benefield
Katie Mcgann
Krisztina Hershon
Leslie Vallejo-Avila
Maria Vallejo
Malia Mahi
Nola Mazurkivich
Rosie Castañeda
Ross Cordova
Suzanne Young
Yvonne Wollmann

For more information about the team members, please view the New TritonPay Project Overview Presentation. Learn more about the roles of this team in the SIS Project Teams article.