Triton Student System (TSS)

Vision

• The TSS Project's strategic vision mirrors that of the overall SIS Project portfolio. View the SIS Project Vision.

Guiding Principles

• The TSS Project's guiding principles mirror those of the overall SIS Project portfolio. View the SIS Project Guiding Principles.

Shared Expectations

• The TSS Project's shared expectations mirror those of the overall SIS Project portfolio. View the SIS Project Shared Expectations.

**Need to Zoom in? Need additional viewing support? Please access these slides via the following link: TSS Project: Timeline. Descriptive and explanatory text has been added in the speaker notes of each slide.**

Below, find the detailed list of past, current and upcoming project milestones. Please note that upcoming milestones are subject to change.

• Pre-work: Process Mapping, Ideal State Development, RFPs/Vendor Selection (2019-2023)
  • Project Initiation (August 2019)
  • Process Landscape Approved by Stakeholders (December 2019)
  • Request for Proposal (RFP) #1 Released to Vendors (March 2020)
  • Current State Process Mapping (July - December 2020)
  • Conference Room Pilots with RFP #1 SIS Vendors (Nov 2020 - Jan 2021)
  • Ideal State Process Mapping Sessions with SMEs (February - May 2021)
  • Request for Proposal #2 Seeking a Vendor Partnership Released (October 2021)
  • Request for Proposal #3 Released (September 2022)
  • Conference Room Pilots with RFP #3 SIS Vendors (March - May 2023)
  • New Student Information System Vendor Selected (December 2023)

• Plan: Prepare (2023-2024)
  • Project Kickoff (March 2024)
  • Advisory Committee Meeting Kickoff (June 2024)

• Execute: Design, Build, Test & Train (2024-2026)
  • Process Design Workshops (May 2024 - March 2025)
  • System Testing (TBD)
  • System Training (TBD)
  • Initial Release Go-Live (Summer 2026 Quarter)

• Close: Hypercare (2026)

• TSS Implementation Team Members
• TSS Advisory Committee Members
• TSS Change Coalition Members (link coming soon!)

For more information about the team members, please view the TSS Project Overview Presentation. Learn more about the roles of this team in the SIS Project Teams article.

If you have difficulty accessing these links, please contact esr-student@ucsd.edu.

Articles shared below are listed from newest (top) to oldest (bottom). Please note that some content of older articles may be slightly out of date. To ensure you review the most accurate content, we recommend to review the most recent (newest) project information or articles. 

• Revised TSS Timeline: SU26 Release (May 2025)
• TSS Process Group 3: The Joy of Progress (March 2025)
• A New Chapter for Report Remediation (March 2025)
• TSS Process Group 2: The Journey Continues (February 2025)
• Navigating New Systems: The Role of Training (January 2025)
• That's a Wrap on Process Group 1 (October 2024)
• They Advise, We Revise: TSS Project Advisory Committee Kickoff (August 2024)
• Sharing the Wealth: Learning about SLcM from the University of Kentucky (August 2024)
• New SIS, New Name: Introducing the Triton Student System (June 2024)
• Initial Release of the New SIS Explained (June 2024)
• Planning for Continuity Planning (May 2024)
• Let's Get Down to Business: Process Design Workshops (May 2024)
• SLcM Training: Setting the Stage (April 2024)
• Project to Replace ISIS Moves Forward (March 2024)
• System to Replace ISIS Selected (December 2023)
• Preparing Stakeholders for Reporting Changes (November 2023)
• Backfill: Prioritizing Staff Expertise for the SIS Project (August 2023)
• Time to Upgrade: Why We Must Replace ISIS Now (June 2023)
• Preparing for Change Freezes (May 2023)
• Moving the SIS Project Forward After a Second No Award (September 2022)
• SIS Project Preparation Work: Report Remediation (June 2022)
• The Future State of SIS Reporting (March 2022)
• Minimizing Disruptions and Supporting Report Access (December 2021)
• RFP for SIS Vendor Partnership Released (November 2021)
• Reporting in Focus (July 2021)
• Focus on Reporting and “Pre-habilitation” Activities (May 2021)
• Next Steps Toward a New SIS (February 2021)
• Information and Understanding Exchange (January 2021)
• SIS Moves Forward with Executive Support (July 2020)

October 31, 2024

• TSS Town Hall Recording
• TSS Town Hall Questions & Answers

• TSS Project Overview Presentation 

The procurement process for the SIS Project is ongoing. Below are key milestones in the procurement process.

Request for Proposal and Conference Room Pilots

A Request for Proposal (RFP) was issued in Spring 2020, inviting vendors to bid to provide UC San Diego with their student information system solution. It contained questions designed to capture what we need to know to assess the capability of their software, contract terms and conditions, around 200 detailed questions, and Conference Room Pilot (CRP) scripts with detailed business scenarios.

Understanding and insight from business process landscape and mapping sessions were used to create these materials. For the SIS Project and other ESR projects, the ability of each vendor to execute crucial processes and meet the needs of our students is critical, as is total cost.

Vendors sent us their RFP responses, which were scored by the SIS Project and procurement teams. Next were the virtual CRP sessions, held November 2020 through January 2021, when finalists spent two weeks each showing exactly how their software would meet our needs. Subject matter experts (SMEs) from across the university participated and scored with the project team and technical experts on how well the software handled our real-life scenarios.

• Learn more about the Conference Room Pilot (CRP) sessions.
• Read a recap of the CRP sessions.

First Request for Proposal Closed without Award

After a rigorous and inclusive one-year process of proposal, review, consideration, and discussion, the initial RFP for a new student information system was closed without award.

• Read the full announcement regarding the closing of the RFP without an award.

RFP for Vendor Partner Released

On October 18, 2021, a second RFP was released, seeking a vendor to partner with UC San Diego to create a student information system able to meet the needs of the university at the time.

• Learn more about the release of the RFP for a vendor partner.

Second RFP Closed without Award

After more than six months of proposal, review, consideration and discussion, the RFP for a student information system development partnership has been closed without award.

• Read the announcement regarding the closing of the second RFP without award.
• See additional information about the closing of the second RFP.

Contract Awarded

After four years, three RFPs and much consideration and discussion, the contract for a new student information system has been awarded to invenioLSI, SAP’s North American distributor for their Student Lifecycle Management (SLcM) product.

• Read the announcement regarding the awarding of the contract for a new SIS.
• Review additional information about the system selection.