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Technology Infrastructure

EIM Fundamental Concepts Part II: Identity Management Governance

Posted: 7/6/2022

As a continuation of our recent exploration of the Fundamental Concepts of EIM, Identity Management Governance is the third and final pillar of EIM. Let’s take a moment to examine how Identity Management Governance works as a concept in ultimately transforming the way our university conducts identity and access management in the...

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Category: Technology Infrastructure, News

EIM Wants to Hear From You

Posted: 5/16/2022

With the Enterprise Identity Management (EIM) project building momentum, it's time to check in with those who matter most to the project... that means you! Improving how UC San Diego handles how you gain the proper access to all the university services you're entitled to doesn't happen in a vaccum. In fact, it requires a great...

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Category: Technology Infrastructure, News

EIM Fundamental Concepts Part I

Posted: 4/20/2022

Following the release of the introductory video, “Identity Management in a Nutshell,” the Enterprise Identity Management (EIM) project is continuing its foundational work to refine and simplify your experience with access to university services. This work entails improving the way UC San Diego manages digital identities and...

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Category: News, Technology Infrastructure

Identity Management in a Nutshell

Posted: 4/12/2022

The Enterprise Identity Management (EIM) team is focused on improving how UC San Diego handles identity management, access management and identity governance. Part of the success of this effort is, of course, in ensuring our UC San Diego community understands the underlying issues of identity management at university and the goals and benefits...

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Category: Technology Infrastructure, News

EIM Process Landscape

Posted: 3/15/2022

Knowing how to solve a problem doesn’t begin with a solution; it actually begins with knowing what is and is not working, seeing how to improve upon it, and choosing the best solution based on that information. For the Enterprise Identity Management (EIM) project, transforming how our university conducts Identity Management and Access...

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Category: Technology Infrastructure, News

Successful Implementation of the WalkMe Digital Adoption Platform

Posted: 3/9/2022

There have been multiple successful instances of WalkMe implemented across all areas of campus, from small systems with fewer than thirty users to enterprise-wide systems that are core to university business. These successful implementations have relied on the input and feedback of business owners and, especially, system users. WalkMe is an...

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Category: News, Technology Infrastructure, Financial Systems

The Trajectory of EIM

Posted: 2/14/2022

What do the 75,000+ (and growing) members of the UC San Diego community have in common? If you ask the Enterprise Identity Management (EIM) project team what EIM is about, you’ll hear one resounding answer: it has to do with identity. Ensuring that every member of the UC San Diego community receives precisely the services...

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Category: Technology Infrastructure, News

Meet the EIM Team for Organizational Change Management

Posted: 1/19/2022

The ESR Enterprise Identity Management (EIM) project will improve the way our community members get accounts and gain access to various systems and services in a timely manner. The project will include a focus on bolstering security for individual identity and university resource access.  The project team has been making great strides...

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Category: News, Technology Infrastructure

Enterprise Identity Management (EIM) Project Opens Project Roles

Posted: 12/14/2021

The Enterprise Identity Management (EIM) project has recently conducted critical foundational work and is beginning to plan campus engagement. To support this work, the team is looking for staff to join the Organizational Change Management (OCM) team in two key roles – Change Lead and Change Practitioner. Current UC San Diego...

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Category: Technology Infrastructure, News

WalkMe Browser Extension Is Installed for Campus

Posted: 11/17/2021

The WalkMe team is excited to have worked in partnership with IT areas and units at UC San Diego to deliver the WalkMe Browser Extension (WMBE) to all UC San Diego-managed computers.  The extension allows users to interact with helpful WalkMe content designed by subject matter experts for enterprise systems. WalkMe content includes data...

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Category: News, Technology Infrastructure

A New Way to Find Reports is Coming in April!

Posted: 4/13/2021

Calling all decision makers, analysts and data aficionados. We are proud to announce that reports.ucsd.edu, the current location for enterprise system and cross-system reports, will be upgraded soon to the Business Analytics Hub, also known as BAH! Starting late April 2021, all reports that are currently available via reports.ucsd.edu...

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Category: HR and Payroll, Financial Systems, Student & Faculty, News, Data & Analytics, Technology Infrastructure, Research Administration

Preparing for the Unexpected: Major Incident Management Process Announced

Posted: 3/16/2021

The ESR program, in collaboration with IT Services, has improved how we serve the university during major incidents - unplanned interruptions or reductions in service quality, which have a significant impact on business and end users. Now available for use, the Major Incident Management process leverages the university’s...

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Category: Technology Infrastructure, ESR Behind the Scenes, News

What's the Latest?

Posted: 11/19/2020

ESR projects - new, in progress and already launched - have been going non-stop with project planning, implementation and all of the work that follows a system's go-live. Here's a look at some of what's been happening as reported by members of each project team: AP Next Biobib Project – Change Practitioner: Heather...

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Category: Data & Analytics, Financial Systems, Research Administration, Technology Infrastructure, Student & Faculty, News

Social Login Adds New Functionality for Alumni

Posted: 11/10/2020

With its growing popularity among UC San Diego alumni, Social Login- as part of the Enterprise Identity Management project- offers newly added functionality as of November 5, 2020. This new enhancement now focuses on helping those users who are unsuccessful in using their Google, Microsoft or LinkedIn account login information to easily and...

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Category: News, Technology Infrastructure, Student & Faculty

Social Login an Alumni Success

Posted: 10/13/2020

Part of the Enterprise Identity Management project, Social Login is a continuing success with UC San Diego community members. Social Login helps users, namely alumni, easily and securely access select university resources and services using their Google, Microsoft or LinkedIn account login information. The service has created a more secure...

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Category: Student & Faculty, News, Technology Infrastructure

Social Login Successfully Launches

Posted: 6/17/2020

On May 20, 2020, UC San Diego brought alumni access to systems into the 21st century. As part of the ESR Enterprise Identity Management (EIM) project, Social Login officially launched, ushering a new era in identity and access management. This new, user-friendly...

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Category: News, Technology Infrastructure, Student & Faculty

Managing Your Identity and Access with EIM

Posted: 5/19/2020

Have you ever missed a deadline because you were waiting for access to a campus system or service? How many times have you encountered delays because different campus systems could not recognize that you were in fact the same person? How many of you struggle to remember the difference between your Business Systems and Active Directory...

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Category: Technology Infrastructure, Student & Faculty

ESR Continuity Planning Team Helps Users Navigate Change

Posted: 11/18/2019

Enterprise Systems Renewal (ESR) means change for UC San Diego. Big change – in terms of how we work, access data and connect systems.   The people helping individuals and departments work through change are Say-Ho Tan, Jessica Pohle and Angela Carpenter from the ESR Continuity Planning...

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Category: Technology Infrastructure, ESR Behind the Scenes

ESR Data Use Inventory: What's Next?

Posted: 9/13/2019

What happens to your current business process or system inventory after it's created? The Continuity Planning team provides links to status checks and follow-up meetings to help move you toward solutions for new enterprise system data. Continuity PlanningWe'd like to first introduce the ESR Continuity Project and team. The...

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Category: Technology Infrastructure, News

EDMS Launches Enrollment Management

Posted: 7/10/2019

The Enterprise Document Management System (EDMS) project has cleared another milestone with the recent go live of the solution for Enrollment Management. The EDMS solution, known as OnBase, securely stores campus documents that need to be retained for legal and regulatory purposes, such as contracts and agreements, human resources records and...

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Category: Technology Infrastructure, News

Document Management Made Easy 

Posted: 4/12/2019

Have you ever wondered where documents should be stored, how long they should be retained or who will have access to the data? Have you ever encountered difficulty exchanging documents and other types of content with other departments? For example, your information is in one format, their information is in another, and there is no sensible way...

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Category: Technology Infrastructure

Data Use Inventory: We Need Your Information!

Posted: 11/29/2018

The Way You Get Data is Changing As the Enterprise Systems Renewal (ESR) program reviews and updates our major campus business systems (finance, student, HR, research, facilities, etc.), the way we access data is also changing. The wide variety of applications that rely on data that is currently accessed through tools like IFIS, the...

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Category: Data & Analytics, Technology Infrastructure, News, ESR Behind the Scenes